Need to cancel your order?

If you wish to change the delivery address on your order, we may be able to do this if you contact us within an hour of your order being placed. In this case, please follow the instructions below. Please note, we are unable to make changes to items in your order.

I want to cancel my order or amend my order

It is normally impossible to cancel or amend an order, and any order will need to be dispatched according to the original instructions and you will need to return it. 

Please email us with your name and order number, and we will advise you.

My delivery address has changed

It is not usually possible to change an address, but if you email us with your name and order number, and the alternative address, we will advise you.

I want to make changes to items in my order

Sorry, we are unable to do this.

If you don't manage to contact us in time and we cannot cancel your order, don't worry. Simply return any unwanted items to us by following the simple instructions on our returns page. You can place a new order for the correct items whenever you wish.

Please, mind that only logged in users can submit questions
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