Paola Reina Soy Tu Pink Shoes

We offer free shipping within the UK for orders £60+

For more information consult our Delivery Information.

For international shipping, your shipping cost will be calculated based on the weight of the goods in your basket at checkout. Delivery charges will be stated clearly and prominently on the checkout page before you place your order. Delivery charges do not include customs or import duties for which the customer is separately responsible. If you email Customer Service relating to individual shipping quotes or confirmation of shipping prices, we will refer you to this page: Delivery, and for specific information relating to the goods you wish to buy, we will refer you to the checkout page where you must add your full shipping address to see accurate and specific shipping options.

We ship to many international locations. If we do not ship to your location yet, Contact Us and we'll try to help.

If your order hasn't shipped yet it might be possible for us to add something to the parcel. We recommend that you first email us as quickly as possible with your name, order number and name of additional item that you would like. If it is possible we will hold your original order whilst we reply to you and make arrangements. We will ask for you to place an online order for the extra item and refund postage on the second order, or make a partial refund if the extra item will increase the original shipping cost. We do not add items to existing orders via email communication; all additional items must be ordered and paid for through the website. This keeps the stock inventory accurate 24/7 which is important for customers buying throughout the world, and in different time zones. Sometimes it is too late for us to add an item, or it significantly changes the customs documentation and shipping cost that we may refuse to do this. Please kindly understand. We will advise you what to do in the event we cannot add an extra item to the order.

Please treat adding an item as an exception rather than a rule as it involves a lot of manual intervention.

We have written a separate Patterns FAQ, please click here.