Shipping

Please order any items you would like on the website and the shipping cost will be calculated based on the weight of the goods in your basket at checkout.
Delivery charges will be stated clearly and prominently on the checkout page before you place your order.


Delivery charges do not include customs or import duties for which you are separately responsible, except for those customers in the European Union and Canada, where '*DDP' in the shipping table denotes 'duty and taxes paid by My Doll Best Friend to your country'. DDP routes do not incur further costs and website prices are final.

In the case that the shipping destination is in the European Union then we send your order with duty and tax paid, however, we can only send orders up to the value of 150 EUR/ 127 GBP. If you try to check out with a shopping bag which has a higher value, and your destination is a European Union country, then you will see a notice 'Sorry no quotes available'. Please remove some items and place a separate order so that each is under 150 EUR/ 127 GBP.

Use the English alphabet for your name and address when you place your order, please.

United Kingdom

 

SERVICE COST DELIVERY INFORMATION

Royal Mail Tracked 48

£4.99

FREE FROM

£50

3 - 5

DAYS

UK up to 2kg

 

DPD Express

 

 

£6.99

FREE FROM 

£50

1 - 2

DAYS

Mainland UK

Hermes

FREE

FROM 

£50

7-10

DAYS

N. Ireland, Scottish Highlands,

islands and remote postcodes

 

SERVICE COST DELIVERY INFORMATION

Royal Mail Tracked 48

£4.99

FREE FROM

£50

3 - 5

DAYS

UK up to 2kg

 

DPD Express

 

 

£6.95

FREE FROM 

£50

1 - 2

DAYS

Mainland UK

Evri

FREE

FROM 

£50

7-10

DAYS

N. Ireland, Scottish Highlands,

Islands and remote postcodes

European Union

 

Location Prices From

*DDP Shipping =

Duty and VAT

Paid by

My Doll Best Friend

For orders up to £127 / 150 Euro

*Austria £12 6 - 8 days
*Belgium £5 5 - 8 days
*Bulgaria £17 7 - 11 days
*Croatia £17 7 - 11 days
*Czech Republic £17 6 - 10 days
*Denmark £12 6 - 8 days
*Estonia £17 6 - 10 days
*Finland £17 6 - 10 days
*France £5 5 - 8 days
*Germany £5 5 - 8 days
*Greece £17 7 - 11 days
*Hungary £17 6 - 10 days
*Ireland £8 5 - 8 days
*Italy £17 6 - 10 days
*Latvia £17 7 - 11 days
*Lithuania £17 7 - 11 days
*Luxembourg £5 5 - 8 days
*Netherlands £5 5 - 8 days
*Poland £17 6 - 10 days
*Portugal £17 7 - 11 days
*Romania £17  7 - 11 days
*Slovakia £17  6 - 10 days
*Slovenia £17 6 - 10 days
*Spain £17  6 - 10 days
*Sweden £17 6 - 10 days

Rest Of World

 

Location Cost

 Economy Delivery

 

Cost Express Delivery
Australia £22 10 - 15 days £42 6 - 8 days
Belarus £24 10 - 15 days    
Brazil £24 14 - 17 days £34 6 - 8 days
Costa Rica £24 14 - 17 days £34 6 - 8 days

Canada

£17 10 - 15 days £32 6 - 8 days
China £22 10 - 15 days £24 6 - 8 days
Hong Kong £22 10 - 15 days £24 6 - 8 days
India £19 10 - 15 days £38 6 - 8 days
Japan £22 10 - 15 days £24 6 - 8 days
Kazakhastan £14 14 - 17 days    
Malaysia £22 10 - 15 days   £38
New Zealand £25 12 - 16 days   £38
Norway £17 7 - 11 days    
Philippines £22 10 - 15 days £24 6 - 8 days
Russia £22 10 -  15 days    
Saudi Arabia £25 12 - 16 days £26 6 - 8 days
Singapore £22 10 - 15 days £24 6 - 8 days
South Korea £22 10 - 15 days £24 6 - 8 days
Switzerland £10 6 - 8 days    
Qatar £25 12 - 16 days £26 6 - 8 days
Ukraine £17 7 - 11 days    
United States £18 10 - 15 days £37 3 - 4 days
Enquiry