Initially, we contacted European Union customers, in all 3 groups (Willow & Sommer, Willow only, Sommer only), as those orders needed to leave quickly due to changes in EU VAT rules.

Subsequently, we are contacting the Willow & Sommer group so that they can buy one of each doll and checkout. This leaves all those 'Willow only' and 'Sommer only' dolls safe for those 2 groups.

If we had contacted everyone at once, the groups would all have been mixed up as people changed their minds, or bought additional dolls.

Please, mind that only logged in users can submit questions
Enquiry