I live in Canada, is the website price the final price, or will I have to pay more to import the order?

We now pay Canadian VAT directly to Canada on your behalf, so that the price you pay on the website is the final price.  There will be no extra charges by any authorities.  The order will leave our warehouse and move directly to your shipping...

I live in a country in the European Union, is the website price the final price, or will I have to pay more to import the order?

For our European Union customers the VAT for your country is included at checkout. We make the payment of the VAT on your order to your country through a tax scheme called the One Stop Shop. (OSS, or IOSS). This means that there is nothing extra for...

I live in Russia, is the website price the final price, or will I have to pay more to import the order?

There is no scheme we can join for us to pay your tax. Therefore, we sell to Russian customers without VAT. It means that there may be tax charges for you to import your order. Whilst we cannot give you tax advice, we understand the current allowed...

I live in the United States, is the website price the final price, or will I have to pay more to import the order?

There is a very high threshold for importing doll goods into the United States before any tax or duty becomes payable. Therefore, we sell to American customers without VAT. This means there is no tax added to your order on the checkout page. It is...

The doll I want to buy costs more than 150 EUR / 127 GBP and I want you to ship it to my country in the European Union - can I buy it?

It is not possible to buy it on the shop website. You will need to send us an email and we can create an order for you. This order will be without VAT, and you will pay VAT when the order reaches your country.

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See prices with or without tax according to your location. 

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